INSTRUCTIONS TO STUDENTS:
1. This End-of-Course Assessment paper contains TWO (2) questions and comprises FIVE (5) pages (including the cover page).
2. You are to include the following particulars in your submission: Course Code, Title of the ECA, SUSS PI No., Your Name, and Submission Date.
3. Ensure that you submit your End-of-Course Assessment by the deadline. After the 12-hour grace period, 10% of the total End-of-Course Assessment mark will be deducted for each 24-hour block or part thereof by which your submission is late. Submissions with more than 50 marks deducted will be awarded 0 marks.
4. You are allowed multiple submissions to Turnitin before the deadline. After the deadline, only one submission is allowed, and only if you have not already made a prior submission.
5. If you fail to submit your End-of-Course Assessment, you will be deemed to have withdrawn from the course.
Question 1
Creative Problem Solving
In a world marked by ever-evolving challenges, the ability to think creatively is not just a valuable asset but a necessity. From macro issues like environmental crises to personal concerns such as mental health, applying creativity to solving problems can be beneficial to generate fresh and inventive perspectives. For this assignment, we have curated five different real-world problems in the organisational context that you will creatively work through:
1. Aging workforce
2. Employee integration with foreign talent across industries
3. High employee turnover in competitive sectors (e.g., finance and technology)
4. Mental health stigma in corporate settings
5. Attracting young talent to traditional industries
You do not need to explain why you have chosen your topic above, but you need to make it clear which topic you have chosen in your assignment submission. After choosing the topic, work through the problem using Isaksen’s (2020) version of the CPS, which includes the four components of Planning Your Approach, Understanding the Challenge, Generating Ideas,
and Preparing for Action. Although these topics/problems can exist on a wide, global scale, you do not have to work at that level for this assignment. You can choose to work through it on a smaller scale (e.g., local, community or even family level).
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Apply Understanding the Challenge to examine and analyse the topic/problem. Next, apply Generating Ideas, and Preparing for Action to propose, compare, and recommend solutions
that address the topic/problem.
Recruit ONE person (e.g., family, friend, colleague) as a resource-group member. This person cannot be a current PSY355 student. Work through the SIX CPS stages below (e.g., through using the Lotus Blossom method at the Constructing Opportunities stage with your resource group member).
Your ECA submission, in the form of File 1 (20-slides powerpoint presentation submitted in pdf format) and File 2 (10-page supporting documentation) should:
• Show evidence of your work (e.g., list a selection of responses provided by you and your resource-group member), and
• Provide the following SIX outcomes in your answer:
| CPS Stages | Outcomes |
|---|---|
| Constructing Opportunities | Statement of key goal, wish, or challenge to address |
| Exploring Data | Significant data, information, and success criteria to enable a clear understanding of the challenge |
| Framing Problems | Problem statements that invite solution and stimulate new thinking |
| Generating Ideas | List of ideas or alternative actions that may solve the challenge |
| Developing Solutions | Solution/s to be implemented |
| Building Acceptance | Action Plan |
professional by maintaining anonymity and confidentiality.
Additional notes and instructions:• About the 20-slide-limit powerpoint file:
• Please feel free to include text and pictures as you deem fit in the slides.
However, you need to make sure that everything is in the appropriate layout
such that all materials are visible after being exported to PDF.
• About the 10-page-limit Supporting Documentation word file:
• Supporting Documentation can contain any material that documents and
supports your competent use of the CPS to effectively foster creativity for the
topic/problem.
• Some examples of such material are text paragraphs describing the specific
environment, bullet points of answers to divergent questions, flowcharts
documenting the problem, images of the current situation, transcripts of
interviews with resource-group member, diagrams of possible solutions, tables listing pros and cons, statistical data or results regarding the problem or
possible solution, and word clouds to illustrate the prevalence of certain issues
or concepts.
• To do well, you need to:
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