Develop a 5–7 page report for administrative leaders and stakeholders that outlines your plan to develop or enhance the organization’s culture of quality and safety.
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Introduction
Note: Each assessment in this course builds on the work you completed in the previous assessment. Therefore, you must complete the assessments in this course in the order in which they are presented.
As a nurse leader, you will be expected to communicate effectively with leaders and stakeholders at all levels in an organization. You will need to be able to communicate in a variety of ways, depending on your purpose and your audience. Being able to deliver effective written reports is one important skill you will likely be called upon to use often.
This assessment provides an opportunity to use your persuasive writing skills to garner the support of stakeholder groups who will be key to achieving desired changes in the organization and developing or enhancing a culture of quality and safety.
Note: This assessment is based on the work you have completed in the previous three assessments.
Scenario
The presentation you recorded in the previous assessment has convinced the executive leadership team of the organizational benefits of taking the next step toward changes to improve outcomes and cultivate a culture of quality and safety. You have been asked to follow up on your presentation with a report to administrative leaders and stakeholders. This will be your opportunity to outline your plan to develop or enhance the organization’s culture of quality and safety.
Instructions
Write a detailed and persuasive report for administrative leaders and stakeholders.
The requirements outlined below correspond to the grading criteria in the Planning for Change: A Leader’s Vision rubric, so be sure to address each point. You may also want to review the performance level descriptions for each criterion to see how your work will be assessed.
Developing the Report
Summarize the key aspects of a plan to develop or enhance a culture of safety.
Identify existing organizational functions, processes, and behaviors affecting quality and safety.
Identify current outcome measures related to quality and safety.
Explain the steps needed to achieve improved outcomes.
Describe how the nurse leader supports equity-oriented outcomes for the work environment.
Create a future vision of your organization’s potential to develop and sustain a culture of quality and safety, and of the nurse leader’s role in developing that potential.
Communication and Supporting Evidence
Argue persuasively to obtain agreement with and support for a plan to develop or enhance a culture of safety.
Support your main points, arguments, and conclusions with relevant and credible evidence, correctly formatting citations and references using APA style. Use at least five scholarly or professional sources.
Submission Requirements
Length: 5–7 pages, typed and double-spaced, not including title and reference pages.
Resources: Use at least five scholarly or professional sources, with APA-format citations.
APA formatting: Resources and citations are formatted according to the current APA style. Be sure to include:
A title page and a reference page. An abstract is not required.
Appropriate section headings.
Properly formatted citations and references.
Competencies Measured
By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and rubric criteria:
Competency 1: Analyze quality and safety outcomes from an administrative and systems perspective.
Summarize the key aspects of a plan to develop or enhance a culture of safety.
Competency 2: Determine how outcome measures promote quality and safety processes within an organization.
Identify current outcome measures related to quality and safety.
Competency 3: Determine how specific organizational functions, policies, processes, procedures, norms, and behaviors can be used to build reliable and high performing organizations.
Identify existing organizational functions, processes, and behaviors affecting quality and safety.
Competency 4: Synthesize the various aspects of the nurse leaders role in developing, promoting, and sustaining a culture of quality and safety.
Explain the steps needed to achieve improved outcomes.
Create a future vision of an organization’s potential to develop and sustain a culture of quality and safety, and of the nurse leader’s role in developing that potential.
Competency 5: Communicate effectively with diverse audiences, in an appropriate form and style, consistent with applicable organizational, professional, and scholarly standards.
Argue persuasively to obtain agreement and support for a plan to develop or enhance a culture of safety.
Communicate clearly and accurately, using correct grammar and mechanics, and integrate relevant and credible sources of evidence to support assertions, correctly formatting citations and references using APA style.
Scoring Guide
Use the scoring guide to understand how your assessment will be evaluated.
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Criterion 1
Summarize the key aspects of a plan to develop or enhance a culture of safety.
Distinguished
Summarizes the key aspects of a plan to develop or enhance a culture of safety, and identifies assumptions on which the plan is based.
Proficient
Summarizes the key aspects of a plan to develop or enhance a culture of safety.
Basic
Attempts to summarize the key aspects of a plan to develop or enhance a culture of safety, but fails to include the goals, key elements, or overall scope of the plan.
Non Performance
Does not summarize the key aspects of a plan to develop or enhance a culture of safety.
Criterion 2
Identify existing organizational functions, processes, and behaviors affecting quality and safety.
Distinguished
Identifies existing organizational functions, processes, and behaviors affecting quality and safety, and identifies knowledge gaps, unknowns, missing information, unanswered questions, or areas of uncertainty.
Proficient
Identifies existing organizational functions, processes, and behaviors affecting quality and safety.
Basic
Attempts to identify existing organizational functions, processes, and behaviors, but fails to explain how they affect quality and safety.
Non Performance
Does not identify existing organizational functions, processes, and behaviors affecting quality and safety.
Criterion 3
Identify current outcome measures related to quality and safety.
Distinguished
Identifies current outcome measures related to quality and safety, and reflects on the strengths and weaknesses of these outcome measures.
Proficient
Identifies current outcome measures related to quality and safety.
Basic
Attempts to identify current outcome measures related to quality and safety, but fails to explain how these measures facilitate outcome improvements or support a culture of quality and safety.
Non Performance
Does not identify current outcome measures related to quality and safety.
Criterion 4
Explain the steps needed to achieve improved outcomes.
Distinguished
Explains the steps needed to achieve improved outcomes, and identifies assumptions on which the plan is based.
Proficient
Explains the steps needed to achieve improved outcomes.
Basic
Attempts to explain the steps needed to achieve improved outcomes, but fails to present the specific steps, staff responsibilities, and resource requirements needed to move forward with the plan.
Non Performance
Does not explain the steps needed to achieve improved outcomes.
Criterion 5
Create a future vision of an organization’s potential to develop and sustain a culture of quality and safety, and of the nurse leader’s role in developing that potential.
Distinguished
Creates a future vision of an organization’s potential to develop and sustain a culture of quality and safety, and of the nurse leader’s role in developing that potential; highlights opportunities for interprofessional collaboration.
Proficient
Creates a future vision of an organization’s potential to develop and sustain a culture of quality and safety, and of the nurse leader’s role in developing that potential.
Basic
Attempts to create a future vision of an organization’s potential to develop and sustain a culture of quality and safety, but fails to advocate for that culture, fails to present a compelling vision to garner support for the plan, or fails to explain the nurse leader’s role in fostering a culture of quality and safety.
Non Performance
Does not create a future vision of an organization’s potential to develop and sustain a culture of quality and safety, and of the nurse leader’s role in developing that potential.
Criterion 6
Argue persuasively to obtain agreement and support for a plan to develop or enhance a culture of safety.
Distinguished
Argues persuasively to obtain agreement and support for a plan to develop or enhance a culture of safety. Establishes the importance of key issues. Anticipates and responds to possible objections.
Proficient
Argues persuasively to obtain agreement and support for a plan to develop or enhance a culture of safety.
Basic
Argument lacks coherence or the facts and information presented do not fully support the central proposition.
Non Performance
Does not argue persuasively to obtain agreement and support for a plan to develop or enhance a culture of safety.
Criterion 7
Communicate clearly and accurately, using correct grammar and mechanics, and integrate relevant and credible sources of evidence to support assertions, correctly formatting citations and references using APA style.
Distinguished
Communicates clearly and accurately, and grammar and mechanics are error-free; integrates relevant, credible, and convincing sources of evidence to support assertions. Sources are current, and citations and references are error-free.
Proficient
Communicates clearly and accurately, using correct grammar and mechanics, and integrates relevant and credible sources of evidence to support assertions, correctly formatting citations and references using APA style.
Basic
Communication is not consistently clear and accurate, or errors in grammar or mechanics inhibit effective communication; sources lack relevance or credibility, are poorly integrated, or are incorrectly formatted.
Non Performance
Does not communicate clearly and accurately, using correct grammar and mechanics; does not integrate relevant and credible sources of evidence to support assertions, correctly formatting citations and references using APA style.