Task Examine the role of leadership in the development of a service improvement programme within a defined area of practice. Students will select an appropriate quality improvement approach.

Assessment (2000 words) Quality Improvement Models

• PDSA Model/Cycle – straightforward
• Kotter’s Theory – complex

Task

Examine the role of leadership in the development of a service improvement programme within a defined area of practice. Students will select an appropriate quality improvement approach.

Quality Improvement Tools

• Fishbone
• 15 Steps
• 5 Whys
• Driver Diagram

Driver Diagrams

Aim

Drivers

• Primary Drivers
• Secondary Drivers

Measures