Analyze an ethical dilemma you have faced in the past. How did you handle it? How did you decide what steps to take? What did you learn from this situation?
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December 20, 2025
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- TASK: 5LD02 Design learning and development programmes to create value Learner Assessment Brief Assessment ID / CIPD_5LD02_24_01
- Scenario A new-to-the-market energy (gas and electricity) provider has recruited 30 new customer service operatives (CSOs), doubling its current CSO team. The CSOs will answer telephone and e-mail enquiries, advising
- 5LD02 Design Learning and Development Programmes to Create Value
- You are a financial adviser specialising in insurance. You hold the New Zealand Certificate in Financial Advice (Level 5) with the life, disability and health Insurance strand. For this assessment, you can be either an independent advisor or an advisor
- Describe the characteristics (e.g., symptoms) typically associated with the personality disorder as outlined in the DSM‐5 and the Learning Resources for this Discussion. Describe the conditions (e.g., frequency and duration of symptoms)
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