Prepare a report, in which you:
- Identify reasons why people communicate.
- Explain the impact of communication on relationships in the work setting.
- Explain approaches used to manage challenging situations.
- Establish the communication and language wishes and preferences of individuals to communicate effectively.
- Describe the factors to consider when promoting effective communication.
- State how you would utilise a range of communication methods and styles to meet individual needs.
- Explain how to respond to an individual’s reactions when communicating.
- Describe barriers to effective communication.
- Analyse ways to overcome barriers to communication.
- Explain how to access extra support or services to enable individuals to communicate effectively
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