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You are required to write a report entitled ‘The approaches to developing, managing and leading teams’. To complete the report you are required to: Evaluate the use of a minimum of TWO (2) theoretical models for developing, managing and leading teams (AC1.1) Discuss practical approaches for effective team management and leadership (AC1.2) Analyse s

TASK 1

You are required to write a report entitled ‘The approaches to developing, managing and leading teams’. To complete the report you are required to:

  1. Evaluate the use of a minimum of TWO (2) theoretical models for developing, managing and leading teams (AC1.1)
  2. Discuss practical approaches for effective team management and leadership (AC1.2)
  3. Analyse strategies for managing team leaders (AC1.3)
  4. Develop approaches to respond to the challenges of managing and leading multiple and remote teams (AC1.4)

Guidance for completion of Task 1

  • The report should include sub headings. You may choose to include tables and diagrams (as appropriate) to support your discussion.
  • Your discussion should be underpinned with relevant theoretical principles.
  • You may use well-chosen examples from an organisation you know well or have researched.
  • Please refer to the indicative content for each assessment criteria (AC) outlined in the unit specification.

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APPROACHES TO ACHIEVING A BALANCE OF SKILLS AND EXPERIENCE IN TEAMS

Organisational success is realised when teams achieve their objectives. This assessment task has been written to enable managers to evidence their understanding of how to evaluate team capabilities, the recruitment processes for achieving a balanced team, and the learning and development activities (including coaching and mentoring) which support team success.

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SCENARIO

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TASK 2

Basing your response on the scenario given above or an organisation you know well or have researched, write a report entitled ‘Approaches to achieving a balance of skills and experience in a team’ 

To complete the report you are required to:

  1. Evaluate techniques that can be used for assessing current and future capabilities and requirements of a team (AC2.1)
  2. Analyse a process for recruiting team members (AC2.2)
  3. Assess the factors which will impact on the learning and development activities selected for individuals and teams (AC2.3)
  4. Examine the use of coaching and mentoring models to support team development (AC2.4)

Guidance for completion of Task 2

  • The report should include sub headings. You may choose to include tables and diagrams (as appropriate) to support your discussion.
  • Your discussion should be underpinned with relevant theoretical principles.
  • You are encouraged to consider the use of well-chosen examples from an organisation you know well or have researched.
  • Please refer to the indicative content for each assessment criteria (AC) outlined in the unit specification.

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TECHNIQUES FOR LEADING INDIVIDUALS AND TEAMS TO ACHIEVE SUCCESS

The ability to develop a high performing team is an aspiration that can be achieved if the foundation for monitoring and managing individual and team performance is in place.

This assessment task will enable managers to discuss methods for monitoring and managing team performance and evidence how good practice approaches and motivational techniques can be used to optimise team performance.

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TASK 3a

From the list shown below, write an account discussing THREE (3) methods that can be used for monitoring and managing individual and team performance (AC3.1).

HR systems and processes

Internal and external quality

standards

Audit

Customer feedback, opinions and

reviews

SMART objectives

Key performance indicators (KPIs)

Scorecards (e.g. Balanced

Scorecard, Kaplan and Norton, 1992)

Error rates

Output

Benchmarks and targets

Service level agreements (SLAs)

Speed of response

Structured performance reviews

180o/360 o feedback

Disciplinary procedures

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TASK 3b

Using examples, write an account on the approaches and techniques that can be used to lead individuals and teams to success. To complete the account:

  1. Evaluate good practice approaches which can be used for enabling and supporting high performing teams (AC3.2)
  2. Analyse motivational techniques that can be used to create high performing teams (AC3.3)

Guidance for completion of Tasks 3a and b

  • The account should include sub headings. You may choose to include tables and diagrams (as appropriate).
  • You are encouraged to undertake independent research on theoretical principles/models and organisational frameworks and approaches for leading individuals and teams to success.
  • You are encouraged to consider the use of well chosen examples from an organisation you know well or have researched.
  • Refer to the indicative content for each assessment criteria (AC) outlined in the unit specification.

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ASSESSMENT GUIDANCE

Refer

Pass

  • The submission is incomplete
  • Tasks are incomplete
  • Not all assessment criteria have been met
  • No examples are used or the examples given do not match the requirements of the assessment criteria
  • 1.1 Evaluate the use of theoretical models for developing, managing and leading teams
  • Evidence is
    • Unclear
    • Technically incorrect or inaccurate
    • Biased
    • Unprofessional language
    • Poorly structured and presented
    • Ideas are under-developed
    • Lacks sufficient detail to show understanding of the topic
    • The application of different perspectives, approaches or schools of thought is unclear or inappropriate
    • Little or no evaluation of evidence has taken place
    • The ability to make judgments and solve complex problems has not been evidenced
    • Evidence is not directly attributable to the learner
    • External sources of information are not acknowledged
    • Work based evidence or artefacts (e.g. planning documents or presentation slides) do not meet the requirements of the assessment criteria and are not current (within 5 years)
    • All tasks have been completed
    • All assessment criteria have been met
    • Examples given are well chosen and match the requirements of the assessment criteria
    • Evidence is
      • Well written and presented
      • Contains a breadth of examples
      • Accurate
      • Current (e.g. use of up to date legislation)
      • Authentic
      • Inclusive
      • Coherent
      • Credible
      • Technically correct
      • Evidence shows understanding and application of different perspectives, approaches or schools of thought and the reasoning behind them.
      • Evidence shows the learners ability to evaluate evidence and solve problems to achieve set outcomes.
      • Evidence used from external sources has been correctly referenced
      • Evidence is directly attributable to the learner
        • Work based evidence or artefacts (e.g. planning documents or presentation slides) match the requirements of the assessment criteria and are current (within 5 years)