Use and Develop Systems that Promote Communication | Level 5 Health and Social Care Assignment 2026 Level 5 Health and Social Care Units Unit 1 – Use and Develop Systems that Promote Communication
- Be able to address the range of communication requirements in own role 1.1 Review the range of groups and individuals whose communication needs must be addressed in own job role
1.2 Explain how to support effective communication within own job role
1.3 Analyse the barriers and challenges to communication within own job role
1.1 – 1.3 The student should write a reflective piece in which they review the range of groups and individuals whose communication needs must be addressed within their own job role. They should move on to explain how to support effective communication within their own job role. Lastly, the student should analyse the barriers and challenges to communication within their own job role.
Word count: 600 minimum
A reflective piece is a piece of writing written in the first person (I… or We…) and focussing upon your own experience.
1.4 Implement a strategy to overcome communication barriers
1.5 Use different means of communication to meet different needs
1.4 – 1.5 These criteria are covered via observation. The observation form can be found in the Learning Materials.
An essay is a more formal piece of work, written in the third person. It should demonstrate your ability to research a topic and to use referencing within your work. You should include both a reference list and a bibliography with all essay work.
- Be able to improve communication systems and practices that support positive outcomes for individuals 2.1 Monitor the effectiveness of communication systems and practices
2.1 This criterion is covered via observation.
2.2 Evaluate the effectiveness of existing communication systems and practices
2.3 Propose improvements to communication systems and practices to address any shortcomings
2.2 – 2.3 The student should write a reflective piece in which they evaluate the effectiveness of existing communication systems and practices within their setting and propose improvements to communication systems and practices to address any shortcomings.
Word count: 400 minimum
2.4 Lead the implementation of revised communication systems and practices
2.4 This criterion is covered via observation.
A reflective piece is a piece of writing written in the first person (I… or We…) and focussing upon your own experience.
- Be able to improve communication systems to support partnership working 3.1 Use communication systems to promote partnership working
3.1 This criterion is covered via observation.
3.2 Compare the effectiveness of different communications systems for partnership working
3.3 Propose improvements to communication systems for partnership working
3.2 – 3.3 The student should write an essay in which they compare the effectiveness of different communications systems for partnership working – working in partnership with other organisations for the benefit of your clients – and propose improvements to these systems.
Word count: 400 minimum
An essay is a more formal piece of work, written in the third person. It should demonstrate your ability to research a topic and to use referencing within your work. You should include both a reference list and a bibliography with all essay work.
- Be able to use systems for effective information management 4.1 Explain legal and ethical tensions between maintaining confidentiality and sharing information
4.2 Analyse the essential features of information-sharing agreements within and between organisations
4.1 – 4.2 The student should write an essay in which they explain legal and ethical tensions between maintaining confidentiality and sharing information. They should also analyse the essential features of information-sharing agreements within and between organisations.
Word count: 500 minimum
An essay is a more formal piece of work, written in the third person. It should demonstrate your ability to research a topic and to use referencing within your work. You should include both a reference list and a bibliography with all essay work.
4.3 Demonstrate use of information management systems that meet legal and ethical requirements
4.3 This criterion is covered via observation.